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SIP-DECT
DECT Platforms
The 8328/8368 SIP-DECT solutions enable customers to combine a SIP-DECT offering with the unlimited power of the cloud. Fully supported by RainbowTM by Alcatel-Lucent Enterprise, management and administration can be carried out with ease and efficiency, anytime and anywhere.
Rainbow™ - Cloud Communication platform
UC Platforms
Rainbow™ by Alcatel-Lucent Enterprise, our secure enterprise-grade cloud communication and collaboration platform, helps organizations start or refine their digital transformation, keep employees connected, motivated and engaged and deliver a best-in-class customer experience.
Visual Automated Attendant
Contact Center and Attendants
In business, a telephone call is often the first point of contact. With the Visual Automated Attendant application, you can offer your callers an exceptional service experience by greeting them courteously and routing them directly to employees, departments or voicemail.
OmniPCX RECORD Suite
Contact Center and Attendants
For contact centers and enterprises in industries that require legal and regulatory compliance, it's critical to record your transactions and interactions in order to demonstrate transparency. Alcatel-Lucent OmniPCX RECORD Suite is a web-based tool that does all that and more, enabling you to record, monitor and evaluate employee-customer interactions.
Soft Panel Manager
Contact Center and Attendants
As a decision-maker, you need access to timely, accurate data collected from multiple sources, including contact center organizations, customer relationship management (CRM) tools , enterprise resource planning (ERP) solutions, and network/warehouse management systems.
ALE Connect omnichannel contact center
Contact Center and Attendants
Enable customer service for all-size businesses with an omnichannel contact center that effectively manages interactions (email, live chat, social media, and phone), delivering the quality and efficiency expected by today’s customers, citizens, and consumers.
Dispatch Console
Contact Center and Attendants
Most of businesses today must handle emergencies, either on a daily basis or in crisis situations. Businesses such as railway and airport industries, energy suppliers, fire stations, police stations, court buildings or standard welcomes now needs to support an increasing number of calls, all of that in a secured and automated way.
PIMphony
Softphones
Many SMBs are looking to unify their communications technologies in an effort to increase productivity and reduce costs. Linking the two most widely used business tools - PCs and phones - PIMphony is a full-featured, user-friendly application that makes office communications simple.
OpenTouch Session Border Controller
Communications Security
Protecting your organization from malicious VoIP attacks, SIP denial of service, fraud and eavesdropping, the Alcatel-Lucent OpenTouch Session Border Controller (OpenTouch SBC) addresses the communication security needs of mid-sized and large organizations.
OmniVista 8770 Network Management System
Communications Management
This all-in-one solution offers network administrators a unified overview of their users and networks. It's simple to manage, configure and operate from a single easy-to-use interface - and of course, it's flexible enough to scale up or down as your network does.
OmniAccess Stellar Access Point 1511
Indoor
Presenting Wi-Fi 7: The next generation in Wi-Fi technology assures unparalleled quality of experience, offering robustness, exceptionally high throughput, and lower latency, perfectly suited for modern enterprise users, IoT and cutting-edge AI powered applications.
OmniAccess Stellar Access Point 1320
Indoor
The Alcatel-Lucent OmniAccess® Stellar Indoor AP1320 access point (AP) series with 802.11 ax technology enables faster speeds, more capacity, and efficient airtime allocation for clients on both 2.4 GHz and 5 GHz Wi-Fi bands. The AP1320 series access points address today’s challenging mobility and IoT demands.
OmniAccess Stellar Access Point 1501
Indoor
The next generation in Wi-Fi technology unlocks a new era of wireless connectivity, enabling organizations to support evolving digital demands, embrace IoT and cutting-edge AI powered applications, and scale with confidence through higher performance, improved efficiency, and more resilient networks.
