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Where does your guest experience start?

Stay Connected

Are outdated communications impacting your guest's experience?


Discover how to deliver a consistent connected experience across all devices.

The right hospitality technology lets you create a personalized experience that makes every stay unique, connected and keeps guests returning. It helps you:


  • Improve loyaltywith instant service andguest engagement, at every step of the journey


  • Grow room revenues and create repeat business with easily accessible services on all devices


  • Increase guest satisfaction with apersonalized, consistent experience in all areas of the hotel, across guest and hotel devices

No matter the size of your operation, as the hotel manager, your number one goal to make every guest's experience special. If you're the IT manager, you feel the pressure to deliver the technology that keeps a guest connected. Guest demands keep growing - most travel with two or more devices – while your infrastructure struggles to keep up. How do you meet travelers' digital expectations?

Case Studies

45 Park redefines the Guest Experience


Alcatel-Lucent Enterprise provides a single, central solution to enhance and personalise the luxurious guest experience at 45 Park Lane.

Winn Hotel Group implements 1st mobile Application for Hotel Services


Anders Jungers, CEO at Winn Hotel Group, explains the benefits his hotel gets from the first mobile application for hotel services.

All aspects of the spectacular Trump Panama Hotel are designed to exceed its clientele’s expectations​​

Alcatel Lucent delivers highly reliable, scalable voice and data solution for guests and staff​






Optel BCS

PO Box 180

Nesconset NY 11760


Phone: (631) 348-7200

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Where does your guest experience start?

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