A Connected Digital Guest Experience in 4 steps
Where does your guest’s experience start? Online? On the phone? At the hotel door? A surprising number of travelers prefer to purchase or reserve hotel guest services via a mobile device instead of face-to-face. It’s true. The numbers speak for themselves. Staying connected with your guests at every step could prove more important than a new spa. Here are four ways to achieve that connected experience: 1. Pre-arrival/post-departure engagement This type of contact is imp
Data Breaches are a Questions of When Not If.
Data Breaches are a Questions of When Not If. You hear on the news all of the time about big cyber attacks on large corporations, and even government agencies. The trouble with this news coverage is that is suggests a distorted view of where cyber attacks are taking place. These attacks are not solely hitting large organizations. Small firms represent a significant portion of those who face cyber attacks. Being small by no means keeps you immune. In fact, small firms can be u
Benefits of a Managed Service Provider
Managed Service Providers - or MSPs - are often recommended as a cost effective IT solution for small businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains of small businesses. Here’s a look at the various benefits an MSP can offer your business… Freed-Up Resources and a Renewed Emphasis on Core Business - Both business owners and internal IT staff would much rather focus on revenue enhancing tasks like product develo
How Clean Is Your Cloud?
How Clean Is Your Cloud? By Nana Akua Dabankah Buadooh Cloud computing has been a hot topic for these past few years and it's bringing its best game in changing the technology world, making life easier and faster. On the other hand, global warming has been an age old environmental topic that has got the world at its mercy. It is a term used to describe the century scale rise in the average temperature of the earth's climate change and its related effects. But the question is,